What to solve, and for whom.
Sections I wrote
- 01
Problem statement — what is not working in the current manual workflow, stated plainly enough for the whole team to align on.
- 02
Primary-user definition — who the solution is for, so decisions can be checked against a real person's needs.
- 03
Project scope — what the project covers and what it deliberately leaves out.
- 04
Success metrics — how the team will judge whether the workflow has improved.